Training at CE@UP University of Pretoria

The success of any investigation, whether criminal, civil, disciplinary, audit or compliance related, is directly linked to the 
amount of information that is obtained. At the end of the day a witness or informant ultimately provides 90% of the information 
which may or may not be contained in a recorded statement. Unfortunately most organisations do not appreciate this simple fact. 

This course is structured to enable interviewers to obtain more reliable information from interviewees in an ethical and lawful 
manner to ensure the eventual admissibility of the information in a court or disciplinary hearing. 

Delegates are also encouraged to take part in role-plays during the course and they will then be evaluated in an atmosphere 
conducive to learning. This provides delegates with the opportunity to learn from their mistakes before these mistakes are 
repeated in real-life.

This comprehensive course aims:
- To formally, yet practically, introduce and enable the fraud examiner and auditor to be successful in conducting an 
interview within the current forensic environment. 
- To develop the people knowledge, skill and behaviours required by a professional fraud examiner and auditor to successfully 
manage the people dynamics during the interviewing process.

The psychological basis of the interview:
-  Personality types and how the interviewer should deal with this
-  How the interviewer?s behaviour may influence a suspect to cooperate

The interviewing process:
-  Preparing for an interview
-  The interview environment and lay-out
-  Interview strategies
-  Developing rapport
-  Questioning skills
-  Summation of the interview

Legal requirements and issues: 
-  The employee?s duty to cooperate
-  Employee?s rights
-  When is it necessary to explain a suspect?s constitutional rights
-  The content of the rights to be explained
-  Confessions & Admissions

Techniques to detect deception:
-  Verbal and non-verbal communication
-  The use of statement - and voice stress analysis 
-  Polygraphs as truth detection techniques: practical and legal issues

The convergence of theory and practice:
-  Case studies will be presented by experts in the field
-  Role plays by willing participants will be video recorded. Thereafter participants will debriefed and the recordings discussed